All dice potions are covered under our Return/Refund/Exchange Policy provided any defect or damage is reported within 7 days of delivery. To expedite the resolution process, we request picture(s) of the defect or damage as part of the reporting process. Your satisfaction is important to us, and we will promptly address any issues thoroughly.

We take immense pride in crafting high-quality products, and our dedication extends to minimizing bubbles within our dice potions. However, external factors like temperature and air pressure can sometimes pose challenges in achieving absolute perfection. Upon receiving your dice potion, we recommend shaking it to check for any large bubbles that may obstruct the visibility of the dice. Typically, any bubble the size of a nickel or larger.

Additionally, you might notice some white marks on the bottle, label, or wax. In such cases, simply wipe them off with a dry cloth and shake the potion a few more times. If white residue persists the next day, it may indicate a defect that requires our attention.

Please note that any drops, impacts, or extreme temperature changes can cause bubbles and residue to form. To prevent this, store your dice potion in a cool, dry location, away from heat sources or direct sunlight. Following these guidelines will help ensure your dice potion maintains its quality.

Dice Potions found to have a defect or damage may qualify for a replacement or exchange. If a replacement is needed, we will promptly send it within 4-5 business days at no additional shipping cost to you.

In the case of exchanges that require returning the dice potion, the buyer may be responsible for covering the shipping fees. However, once we receive the returned item, we will send the replacement without any shipping costs.

If you are eligible for a refund, it will be processed once the undamaged dice potion is returned in its original packaging. Please note that refunds are subject to approval by Valiant Novelties. The refund process typically takes 5-10 business days through most standard banking or financial institutions.

Rest assured, we strive to handle all replacement, exchange, and refund requests with efficiency and fairness to ensure your utmost satisfaction with our products and services.

Feel free to reach out to us with any questions or concerns at any time. We want to make sure you are enjoying your dice potions and continue to do so for a long time.

Currently, our shipping services are limited to the US, Canada, UK, and Australia. However, we are actively researching shipping laws and regulations in other countries to facilitate expansion. If your country is not included in our current shipping destinations and you would like us to prioritize your location, provide your suggestion through our Contact Us page. For customers within the US, we offer free shipping on orders exceeding $99.

We ship all orders via USPS Ground Advantage, which typically results in delivery within 2-5 business days within the US. For international orders, they will be sent to processing locations before being transferred to a local carrier for final delivery.

Every product we offer is meticulously handcrafted. Our standard dice potions can be expected to ship within 4-5 business days. However, custom dice potions may take longer to ship, depending on the specific customizations requested. For custom orders, please check your email for expectation confirmations. Once your order has shipped, you will receive a tracking number to verify the order's current status. Please note that shipping times may vary based on your location and holiday seasons may experience shipping delays.

Both glass and plastic dice potion bottles get packed within insulated tubing for maximum protection against damage. The tube is then packed carefully inside a standard cardboard shipping box with additional protective packing material.

Upon receiving your order, we strongly advise conducting a thorough inspection to check for any defects or damage. Regularly, the dust will settle over time, making it more challenging to shake. In such cases, a firm tap on your hand or a gentle tap against a soft surface should help loosen it.

If your inspection reveals no issues, we recommend storing the bottle in a cool, dry location, away from heat sources or direct sunlight, to prevent fading or excessive bubbles.

However, if you happen to notice any defects, kindly report them to us within 7 days of delivery. For more detailed information, please refer to the Exchanges/Returns/Refunds FAQ section below. Your satisfaction is our top priority, and we are here to address any concerns you may have regarding your order.

Our bottles come in two variants: glass bottles with aluminum caps and plastic bottles with plastic caps. Both options are filled with a unique blend of Epsom salt, ink, and druid dust, expertly sealed with silicone, and topped off with bottle sealing wax. It's important to note that all the substances used are non-toxic; however, they are not intended for consumption.

We wanted to make sure these potions could be used by all ages. That is exactly the reason we decided to make a plastic version. Both Valor (4) and Novel (2) have rigorously tested the durablity of their own plastic dice potions with no breakage. We also make sure that all materials are non-toxic, just in case something unforseeable happened.

No.

Do not attempt to unseal the bottles to drink them. Despite being non-toxic, they are still not suitable for consumption.

Feel free to get in touch with us through our Contact Us page or via email whenever you need assistance. However, once your order has been shipped, no changes can be made to the current order.

Both versions of dice potions should be stored in a cool, dry place, away from heat sources or direct sunlight. This will help minimize the formation of extra bubbles and prevent any potential color fading.

Our standard dice potions use a 20-sided die, commonly used in popular tabletop RPGs like Dungeons and Dragons. If you're anything like me, you've had one of these dice roll off the table a time or two. Utilizing a dice potion during a game not only adds to the aesthetic appeal but also offers the advantage of rolling the dice numerous times within a confined space. Additionally, dice potions are great for cosplay and make fantastic fidget tools.

Currently the only discount offer we have is free shipping within the US for orders over $99. We do plan to start offering discounted sets in the future. If you have a specific set idea in mind and wish to place a custom order, we are more than willing to explore discount options and discuss them with you.